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Why 2,000+ organizations choose Bchex.

Since 1995, Bchex has helped schools, nonprofits, churches, and businesses keep the people they serve safe. Background checks before someone starts, continuous monitoring after, volunteer and visitor management, and a team that picks up the phone.

  • Rated 4.9 out of 5 on SHRM, 200+ reviews
  • Verified on G2
  • PBSA Accredited, independently audited

Trusted by 2,000+ school districts, nonprofits, and US businesses

  • Charlotte-Mecklenburg Schools
  • Cincinnati Children’s
  • Boys & Girls Clubs of America
  • BNY Mellon
  • Lowes Foods
  • Charter Schools USA
  • University of North Carolina Charlotte
  • Big Brothers Big Sisters
  • Green Bay Area Public School District
  • Cleveland County Schools
  • Chiquita
  • Harris Teeter
  • Bethel Redding
  • City of Monte Vista
  • Cabarrus County Schools
  • Mr. Handyman
  • Plant Partners
  • The Krazy Coupon Lady
  • Set2Close

Hear it from our customers.

A school district, an HR firm, a nanny agency, and a church on why they work with Bchex.

We are sure that there’s nobody that engages with our kids that shouldn’t be. That’s the power of the process and the partnership with [Bchex].

Brian GarmanDirector of Personnel and Grants, Beech Grove City Schools

We will highly recommend [Bchex] for several reasons. The first, of course, is customer service. That’s always the most important. The portal is very easy to navigate. You can reach a live person on the phone.

Ava D. Greene, SPHRVP of Legal and Human Resources, AdvisorHR

I highly recommend [Bchex] services to any professional looking to do background checks. It’s convenient, it’s fast, it’s reliable, and it’s a great asset to any company.

Kristin KidwellFounder, First Choice Sitters

[Bchex] is an invaluable resource we use. It’s inexpensive, and we would be lost without it. It helps us do our mission to protect our congregation.

Jeff ThorpeDirector of Security and Safety, Centreville Baptist Church

Videos recorded with Bchex customers and published in October 2023.

The Bchex Safety Ecosystem.

Most organizations start with background checks. Many add continuous monitoring, volunteer and visitor management, drug testing, and report review, all from the same team.

Bchex background check status dashboard listing candidates, order dates, and results

BchexBackground Checks

Run fast, accurate employment background checks

Pre-employment criminal background checks, identity checks, verifications, and more in one background check system, with most results back in under 24 hours.

See employment background checks
Chex365 dashboard showing active alerts, reviewed alerts, and monitored subjects

Chex365

Know when a record changes after the hire

Continuous criminal monitoring, 24/7. If someone on your team is arrested or charged, you’re alerted by text or email. Add Sex Offender Registry monitoring for pennies per employee.

See Chex365 continuous monitoring
SecureVolunteer dashboard with events, clearance levels, and recommended volunteer opportunities

SecureVolunteer

Screen, manage, and grow a volunteer program

A volunteer management system to recruit, screen, schedule, and manage volunteers in one place, with renewals, self-pay, and an applicant portal built in.

See volunteer management software
Visitor checking in with Chexpass by scanning a QR code on a phone

Chexpass

Know who’s in the building with visitor management

A visitor management system that screens and badges visitors at the door. Pre-arrival check-in, instant identity verification, and real-time alerts to staff. No hardware required, set up in minutes.

See Chexpass visitor management
Clinician conducting an occupational health exam

BchexOccupational Health

Run drug testing, physicals, and health compliance

Drug screens, DOT physicals, and pre-employment exams at 20,000+ sites nationwide, ordered and tracked alongside everything else.

See occupational health services
Insight+ dashboard showing applicants that need a decision, in processing, and completed

Insight+

Review background check reports consistently and fairly

Apply your hiring rules the same way on every background check report, flag only what needs a human look, and get the full story behind a record with Ava. Your team makes the call, with better information.

See Insight+ report review

30 years of keeping people safe, by the numbers.

Bchex started in 1995 as Background Investigation Bureau. The company has grown since then. The job hasn’t changed: help organizations hire and welcome people safely, and treat everyone fairly along the way.

  • 30+years of keeping people safe, since 1995
  • 2,000+school districts, nonprofits, churches, and businesses served
  • 60+Net Promoter Score from our customers
  • 99.99%accuracy, from 5,000+ data sources

Enterprise technology. Small-team service.

You shouldn’t have to choose between a safety partner that can scale and one that knows your name. Bchex gives you the integrations and security of a 30-year company, and a real person who picks up the phone when something comes up.

  • An account manager who knows your account

    Call or email and reach a person who knows your packages, your locations, and your history with us. No ticket queue, no starting over.

  • Works with the systems you already use

    Order checks from inside 100+ ATS and HR platforms, or connect your own system through our open API. See integrations.

  • Accredited and independently audited

    Bchex is PBSA-accredited and SOC 2 Type 2 certified for security, confidentiality, and availability. Independent auditors check our work, so you don’t have to take our word for it. Visit the Trust Center.

Rated 4.9 on SHRM and 4.6 on G2.

School districts, cities, nonprofits, and businesses on what it’s like to work with Bchex. Read more reviews.

We’ve worked with Bchex for many years now and find them to be an outstanding partner. Their background checks are thorough, quick, and affordable. Just as importantly, when we need assistance, the Bchex team is quick to respond and offer help.

Joel DixonAssistant Superintendent of Human Resources, Shelby County Schools

We have used Bchex for several years to do all of our pre-employment background checks. The system is very user friendly, the resources are informative and the turn-around is generally very quick. Any time I have needed assistance, I have a top notch experience with their customer service.

Charlotte RueDirector of Human Resources, City of Bryant

We have found Bchex to be a wonderful option for our small non-profit. The service is fast and easy plus we are saving money compared to what we were doing before.

Dianne RussellHear the Whisper

Bchex has been absolutely perfect for our organization. They are very efficient and convenient for our program and volunteers. We love how we can customize our volunteers depending on who they are volunteering with.

Morrell FoxAthletics Supervisor, City of Wilmington Parks and Recreation

We had a client of ours refer us to Bchex and once we engaged with their team, we never looked back! Results that were taking weeks or even months to get back, are now coming back within days. Most results are back within 24-48 hours.

Robyn GilbertDirector of Accounting, Phillips Staffing

I’ve worked with several background check services over the years but Bchex is the only one I trust!

Earl CappsOwner, Earl Capps Consulting

Why do organizations choose Bchex?

Organizations choose Bchex for accurate results, fast turnaround, and service from people who know their account. Since 1995, Bchex has grown into one team for background checks, continuous monitoring, volunteer management, and visitor management, trusted by 2,000+ school districts, nonprofits, churches, and businesses. Hear it from customers.

What do customers say about Bchex?

Customers rate Bchex 4.9 out of 5 on the SHRM Vendor Directory and 4.6 out of 5 on G2. In reviews and on video, school leaders, HR teams, and nonprofit directors come back to the same three things: results that come back fast, a system that’s easy to use, and a real person on the phone when they need help. Read Bchex reviews.

Is Bchex legit?

Yes. Bchex has run background checks since 1995, when it was founded as Background Investigation Bureau (BIB). It’s PBSA-accredited and SOC 2 Type 2 certified, and more than 2,000 school districts, nonprofits, churches, and businesses use it. Applicants completing a Bchex background check can get help on the applicant support page.

How does Bchex compare to other background check companies?

Bchex pairs enterprise technology with small-team service: 99.99% accuracy, about 85% of eligible searches back within 24 hours, an account manager who knows your account, and one team for background checks, monitoring, volunteers, and visitors. Bchex also publishes a comparison of the major screening companies that rates every provider, Bchex included, on the same rubric and names where Bchex isn’t the right fit, like international hiring. Read the background screening comparison.

What does Bchex offer besides background checks?

Bchex also offers Chex365 continuous criminal monitoring, SecureVolunteer volunteer management, Chexpass visitor management, occupational health and drug testing, and Insight+ for reviewing background check reports consistently. Many customers start with background checks and add the rest as they need it. See the Bchex Safety Ecosystem.

How fast are Bchex background checks?

About 85% of eligible searches come back within 24 hours, and more than 70% within 6 hours. Searches that need a court clerk to pull records by hand can take longer, and you see estimated turnaround times by jurisdiction before you order. See how Bchex background checks work.

How accurate are Bchex background checks?

Bchex reports are 99.99% accurate. Searches draw on more than 5,000 data sources, including direct courthouse records, ID scanning removes up to 95% of data entry errors, and a person reviews every report before it reaches you.

Is Bchex accredited and secure?

Yes. Bchex is accredited by the Professional Background Screening Association (PBSA) and is SOC 2 Type 2 certified for security, confidentiality, and availability. Bchex is also a SHRM Recertification Provider. Visit the Bchex Trust Center.

Who uses Bchex?

More than 2,000 organizations across the United States use Bchex, including school districts, nonprofits, faith-based organizations, parks and recreation departments, healthcare systems, and businesses of every size. They screen employees, volunteers, contractors, and vendors. Read customer stories.

Is Bchex the same company as BIB?

Yes. Bchex was founded in 1995 as Background Investigation Bureau, or BIB, and rebranded as Bchex in 2024. It’s the same company, based in Huntersville, North Carolina, and bib.com is still its website.

Ready for a safety partner that doesn’t let you down?

Talk with our team about what you need, from background checks to visitor check-in.

Not ready to talk? Take the free screening assessment.